menu click
Search

The Library

IT system revamp for the IRD

IT system revamp for the IRD

The IRD’s current IT system was developed back in the 1990s, before Microsoft Windows and smart phones. Over time the system has been modified to cater for various Government initiatives such as student loans and working for families. It is generally accepted that the system is now unable to readily cope with further change.

An overhaul of the system is planned and is expected to cost $1.5b over a 10 year period. Arguably the upgrade is well overdue with recently released IRD papers revealing that half of the IRD’s data entry staff spend their time correcting data entries in the system.

The upgrade appears to be in motion with a recent speech by the Minister of Revenue setting out the IRD’s approach to the transformation. Of interest is that the overhaul may involve more than just the IT system. The Minister has indicated that NZ’s tax administration process is also in need of change by introducing new processes to meet the changing needs of businesses and individuals.

A sign of the changing times can be seen in the form of a recent competition where the IRD asked for input in the design of an IRD App. The competition aimed to develop an App that makes interactions with the IRD easier, improves information sharing and allows for greater self-management by taxpayers.

Hopefully a more efficient, modern system for both the IRD and its customers is on the horizon and we don’t end up with Novopay v2.

Share

Post a Comment



  • Royals In New Zealand & Anti Money Regulations - Snippets

    There has been no shortage of news about the Royal Family recently, particularly given Harry and Meghan’s visit to NZ. Yet you may not know that in 1970 NZ was the location of the very first “royal...
  • Tax implications of giving rewards at Christmas

    The holiday season is an opportunity to reward your employees for their hard work and clients for their loyalty; however, it is essential to know of the tax implications involved.
  • Staff safety at Christmas parties

    The Christmas party is a joyous event, but it is also a work sponsored function, and you have a duty of care to provide to your staff on the night.
  • Workplace Culture Matters

    Modern HR practice considers people managers to be at the forefront of the employee experience, with employee engagement stemming directly from an employee’s relationship with their manager.